Privacy Policy
1. myXRM Privacy Principles
Your information is only shared with people you choose. Protecting your data privacy is extremely important to our product.
2. Automatic Information Collection
User data security is our top priority. Therefore, we collect minimal user data to support the software’s features. This information may include your IP address, mobile device model, browser type, device ID, and access times. Automatically collected information is used only to maintain the app's quality, provide statistical data, and detect misuse.
3. Personal Information
- Contact Information: Our system may automatically collect information when you directly contact us, such as your name, email address, message content, files, and other information you provide. When we send you emails, we may track whether you open them to enhance customer experience.
- Contact Information: Our system may automatically collect information when you directly contact us, such as your name, email address, message content, files, and other information you provide. When we send you emails, we may track whether you open them to enhance customer experience.
- Product and Service Reviews: When you review our products and services, you may provide additional personal information, such as your name, the services you used, and your feedback.
- Personal Information: myXRM collects personal data including your email address, name, job title, company name, organization name, and phone number. With your consent, myXRM may collect location data from GPS-enabled mobile devices or other sources.
- Information from Third Parties: We collect personal information from third parties like Google or Facebook if you sign up or log in using their platforms. This information may include your profile information and photo. All collected information is processed under myXRM’s Privacy Policy.
Information while using the Services: You may provide personal information such as contact details, social media links, and location while using our services.
4. Collection of Others’ Personal Data
myXRM may collect personal data of other individuals. With your permission, the system can upload and store your contacts (or individual entries) as part of the Service to enhance your experience and network by:
- Suggesting potential contacts you are not yet connected with;
- Allowing you to invite contacts who are not yet myXRM users;
- Enabling other tools or services myXRM may develop to enhance your experience.
Your contact information may include names, email addresses, phone numbers, and more. Data can be uploaded directly from your devices or through permissions granted to access contact data from third-party websites or services.
5. How We Use the Information
We use collected information for purposes such as:
- Contact: We may use your email or other personal information for administrative purposes, providing requested services, responding to inquiries, and customer support.
- Personalizing Your Experience: Your data helps us tailor your experience, provide suggestions, improve workflows, or connect with third-party apps.
- Service Improvement: We analyze trends and statistics to improve our services, including marketing communications (you may opt out anytime).
- Legal Obligations: Your data may be used to meet legal or regulatory requirements.
- Other Purposes: Any other purposes will be specifically stated at the time of data collection.
6. Sharing Personal Information p
Except as described in this policy, we do not disclose your information to third parties without your consent. We may share information in the following cases:
- Service Providers: To maintain connections and relationships.
- Data Analytics Partners: We may use tools like Google Analytics, which may collect information about your usage of websites, apps, and online resources.
- Legal Compliance: We may access, store, or disclose your data to:
- Comply with law enforcement or legal processes (e.g., court orders);
- Fulfill your requests;
- Protect rights, property, or safety of you, us, or others;
- Specifically, disclosure may occur if you post offensive content on our services.
- Mergers, Sales, or Transfers: CYour data may be shared with service providers, advisors, or third parties for transactions like mergers, liquidation, or asset transfers.
- Product Reviews: Any feedback you provide may be displayed for promotional purposes.
- With Your Permission: We may share your information with your explicit consent.
7. Children’s Privacy
Our services are not intended for anyone under 18, and we do not knowingly collect data from minors. If you are under 18, please do not submit personal information. Parents or legal guardians should supervise their children’s internet usage and enforce this policy. If you believe a minor has provided personal information, please contact us at support@myxrm.me.
8. Data Retention
We retain and use your personal data as necessary to resolve disputes, enforce agreements, comply with legal obligations, or as permitted by law. We may use aggregated, non-personal data even after you update or delete your information. Once the retention period ends, we will delete or anonymize your personal data.
9. How to Request Data Deletion
Users can request to delete their personal data from the myXRM system by:
- Option 1: Emailing support@myxrm.me with the subject “Personal Data Deletion Request” and providing relevant account details.
- Option 2: Requesting account deletion via Settings > Delete Account, which will completely remove all related personal data from the system.
Upon receiving your request, we will process it within 7 working days and notify you once deletion is complete.
10. Third-Party Links and Resources
Our services may contain links to third-party websites, products, or services that we do not own or operate. We are not responsible for their privacy practices. This policy does not apply to your activities on third-party services or any information you share with them.
11. Updating Personal Information
You can update your account and profile information through your profile settings. If you wish to close your account or have any privacy-related questions, contact us at support@myxrm.me.
12. Policy Changes
We reserve the right to modify this policy or any related terms for the myXRM app and services at any time at our discretion. Updates will be posted and effective immediately unless stated otherwise. If significant changes are made, we will notify you via the app, email, or other communication channels. Continuing to use myXRM after the effective date of changes means you accept the updated policy.
13. Information Security
We strive to protect your information using physical and electronic safeguards. However, no method of transmission or data storage is completely secure, and we cannot guarantee absolute security or privacy.
14. Scope of the Policy
In the event that we detect a security breach of the myXRM application or that users' personal information has been disclosed to third parties due to an attack or fraudulent activity, we will take appropriate actions such as investigation, reporting, and cooperating with relevant authorities to enforce the law.
In case of a data breach, we will make every effort to notify affected individuals if there is a risk of harm to users or if required by law.
15. Acceptance of the Policy
By accessing and using the myXRM application and services, you agree to all the terms and conditions outlined in this policy.
If you do not agree with any terms of this policy, please do not access or use the application.
16. Contact Us
If you would like to contact us for more information about this policy or if you have any concerns regarding personal rights, please reach out via our contact form or email us at: support@myxrm.me.
Last updated: March 20, 2025.